Membership Services Coordinator
Join an Established Association Management Company That Makes a Difference
Are you passionate about delivering exceptional member experiences and building strong professional relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to meet you.
Our established association management company is seeking an experienced Membership Services Coordinator to join our collaborative team. This position plays a vital role in supporting multiple nonprofit and professional associations by providing outstanding customer service, managing membership programs, coordinating communications, and ensuring members receive exceptional value from their association.
What You’ll Do
- Serve as the primary point of contact for association members, responding to inquiries with professionalism and enthusiasm.
- Manage membership applications, renewals, and member records with a high level of accuracy.
- Support membership recruitment and retention initiatives.
- Prepare membership reports and analyze trends.
- Support committees, boards, and volunteer leaders.
- Assist with conferences, meetings, educational programs, and special events.
- Process registrations, payments, and membership-related transactions.
- Collaborate with internal staff to ensure exceptional service for every client association.
Qualifications
- Minimum of 3-5 years of membership services or association management experience preferred.
- Minimum education: H.S. diploma or equivalent
- Experience working with nonprofit organizations, professional associations, or trade associations is highly desirable.
- Excellent written and verbal communication skills.
- Outstanding organizational skills with exceptional attention to detail.
- Ability to manage multiple projects and deadlines simultaneously.
- Strong customer service orientation and relationship-building skills.
- Proficiency with Microsoft Office Suite, Adobe, and membership database/association management software.
- Ability to work both independently and as part of a collaborative team.
What We’re Looking For
The ideal candidate is:
- Friendly, professional, and approachable.
- Highly organized and dependable.
- A problem-solver who takes initiative.
- Comfortable interacting with executives, board members, volunteers, and members.
- Adaptable in a dynamic, client-focused environment.
- Passionate about helping nonprofit organizations succeed.
- Available to travel to client conferences and meetings. (10-25% required travel)
Why Join Our Team?
We offer the opportunity to work with a diverse portfolio of respected nonprofit and professional organizations while making a meaningful impact on their success. Our team values collaboration, innovation, integrity, and exceptional client service.
Benefits Include
- Competitive wage (based on experience) – $24–$30/hour
- Comprehensive benefits package
- Paid vacation and holidays
- Retirement plan
- Professional development opportunities
- Supportive and collaborative work environment
- Opportunity for career growth within a well-established association management company
Ready to Apply?
If you are an experienced membership professional who enjoys helping organizations grow and serving members with excellence, we’d love to hear from you.
Please submit your cover letter, résumé, and wage requirements for consideration to kandosca@amgroup.us.
Join a team where your work helps strengthen organizations, support professionals, and make a lasting impact every day.
Event Manager
Fast-paced, professional, multi-association management firm seeks an Event & Continuing Medical Education Manager. Qualifications must include 3-5 years of experience in association event management.
Applicants must be motivated self-starters who can manage all aspects of a variety of seminars, conferences, and programs for State and National audiences.
Duties will include site selection and venue sourcing, hotel contract negotiation and management, budget development and expense tracking, planning and production timelines, exhibit and sponsor management, speaker logistics and hospitality, registrations, scheduling, on-site management, post-event evaluation, reporting and reconciliation. Liaise with internal and external educational and professional organizations to explore new continuing education initiatives. Coordinate Continuing Education (CE) application and approval processes for outside entities. Work with internal and external stakeholders to meet each client’s goals and objectives. Ensure exceptional attendee and client experience throughout all stages of event planning and execution.
- High proficiency in the use of Microsoft Office programs (Word, Excel, PowerPoint, Outlook, and Teams). Some experience with Canva content design is a plus.
- Proficiency in event management software, virtual meeting platforms (e.g., Zoom), and LMS or CE tracking systems.
- Strong project management and organizational skills.
- Excellent verbal and written communication abilities.
- Ability to manage multiple projects simultaneously and under tight deadlines.
- Extreme attention to detail.
- Must be able to lift and carry 30 pounds.
- Ability to travel alone by air and automobile.
- Ability to exercise independent judgment.
- Customer service oriented.
- Ability to work well with co-workers, members, contractors, and event attendees.
- Ability to address and resolve complaints.
- Ability to show and maintain a positive attitude with respect to customers and potential customers.
- Valid California Driver’s License.
- Position requires the ability to work weekends and evenings.
Competitive salary and attractive benefits package. EOE, No calls please.
Submit resume and cover letter to:
Personnel
AMG
One Capitol Mall, Suite 800
Sacramento, CA 95814
Fax 916-444-7462 gpeterson@amgroup.us